top of page

FAQ

  • 2. Is the quality good?
    Yes, we focus on providing top-quality replicas. Yes its not going to be the £80 shirt you purchase at Nike store, but our items are designed to be durable and comfortable, so you can enjoy wearing them on and off the pitch. We make sure each product captures the authentic look and feel of the original designs.
  • 6. Do you restock sold-out items?
    Yes, we try to restock popular items whenever possible. Keep an eye on our website for updates on restocks.
  • 7. How can I contact customer service?
    You can reach us through our Contact Us page or by emailing retrothreadz2024@gmail.com We aim to respond to all inquiries within 24 hours.
  • 4. What if my order is delayed?
    If your order hasn’t arrived after 3 weeks, please reach out to our support team. We’ll do our best to assist and provide updates.
  • 1. Why are your prices so low? Is the quality good?
    At RetroThreadz, we believe that everyone should have access to high-quality vintage and retro football apparel without breaking the bank. We source high-quality replica products, so you get the look and feel of classic football gear without the premium price.
  • 5. Do you offer returns or exchanges?
    We accept returns and exchanges within 14 days of delivery if the items are unworn and in original condition.
  • 3. How long does shipping take?
    Our standard shipping time is usually between 7 to 10 business days. However, please allow up to 3 weeks for delivery, especially during peak seasons. If your order hasn't arrived after 3 weeks, feel free to reach out to us for support.
bottom of page